Ord 042-2000 5/2/2000L
ORDINANCE NO. 4a-a000
ORDINANCE AUTHORIZING AN ADJUSTMENT TO THE WATER AND
SEWER BILL FOR SERVICE TO INTERSTATE APARTMENT
ENTERPRISES, LC DBA HUNTERS CROSSING APARTMENTS
LOCATED AT 3001 KEMP BOULEVARD; FINDING AND DETERMINING
THAT THE MEETING AT WHICH THIS ORDINANCE WAS PASSED
WAS OPEN TO THE PUBLIC AS REQUIRED BY LAW.
WHEREAS, it is found that an adjustment to the March 2000 and April 2000
water and sewer bill is warranted for service to Interstate Apartment Enterprises, LC,
dba Hunters Crossing Apartments located at 3001 Kemp Boulevard.
NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY
OF WICHITA FALLS, TEXAS, THAT:
SECTION 1. The City Manager is hereby authorized to adjust the water and
sewer bill for service to Interstate Apartment Enterprises, LC dba Hunters Crossing
Apartments located at 3001 Kemp Boulevard by crediting the account $2,075.36 for
sewer.
SECTION 2. It is hereby officially found and determined that the meeting at
which this ordinance was passed was open to the public as required by law.
PASSED AND APPROVED this the 2nd day of May 2000.
ATTEST:
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City Clerk
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ADMINISTRATION
INTER - OFFICE MEMORANDUM
TO: Jim Berzina DATE: April 28, 2000
City Manager
FROM: Robert Powers, Assistant City Manager
RE: Hunters Crossing Apartments - Request For Water Bill Adjustment
At the April 18, 2000 regular City Council meeting, representatives from Hunters Crossing
Apartments addressed the City Council requesting consideration of an adjustment to their
water bill due to unusually high meter readings. Staff was contacted by Hunters Crossing in
late March to look into the validity of the March meter reading. On April 4`h, the meter was
tested at both high and low volumes and it was functioning correctly, measuring 100% for
both high and low volumes.
In the past, we have recommended that adjustments only be made to the water bill if we could
document evidence to indicate that either the meter was not functioning properly or our
actions contributed to the water leak. If the water passed through the meter, then the
customer is held responsible. We do make payment arrangements to assist the customer.
We have recommended adjustments to the sewer charges if we could document evidence to
indicate that the water, although passing through the meter, did not return to the sanitary
sewer system. At this point, we do not have evidence to recommend an adjustment to either
the water or sewer charge.
According to staff, below is a chronology of events relating to the issue raised by Hunters
Crossing Apartments.
Feb 1 - City Crews repaired an outlet union extending out from meter. Meter readings was
23572.
Feb15 - Regular meter reading cycle day. Read 23710 (This equates to 138 units between Febl
and Feb15 and is in line with their consumption history for a full month, maybe even less.)
Mar20 - Next regular meter reading cycle day. Read 25536 or 1826 units since Feb15 this is
approximately 4 -5 times normal, but it occurred during the period of Feb15-Mar20 which is
two weeks after our work at the meter.
Mar31 - Customer requests re -read. Read 25974 or 438 units since Mar20, still 3 -4 times
normal, but somewhat slowing down.
G
Apr 3/4 - Meter is tested. Tests 100% accurate for both high /low volumes.
Apr 11 - New meter reads 67 units (approximately 8 -9 days). This is back to normal.
If I can provide any additional information, please let me know.
cc: George Bonnett, Director of Public Works
Dave Lehfeldt, Utilities Superintendent
Jim Dockery, Director of Finance