Employee Benefit Trust Minutes - 06/29/2017 City of Wichita Falls
Employee Benefits Trust Board Minutes
June 29th, 2017
The meeting was held in the City Council Conference Room, 1300 Seventh Street,
Wichita Falls, TX 76301.
Present: Darron Leiker, City Manager
Jim Dockery, Deputy City Manager
Kinley Hegglund, City Attorney
Christi Klyn, Human Resources Director
Pat Halverson, Director of Finance
Angela Bosma, Employee Benefits Specialist II
Audrey Brininger, Employee Benefits Specialist I
Brent Weegar, IPS Advisors, Principal
Rebekah Ross, IPS Advisors, Sr. Account Executive
Bennett Champagne, IPS Advisors, Benefit Analyst
Penny Henderson, retiree spouse
Laura Drury, retiree
Agenda Items:
Meeting was called to order at 1:05 p.m.
II. Minutes from previous meeting were approved.
III. Financial report was presented and discussed.
IV. IPS Mid-Year Briefing: Items a — h are quoted directly from the IPS provided "City
of Wichita Falls 2017 Mid-Year Review Strategy Meeting" held June 29, 2017.
a. Overview:
i. Financial Results: "Wichita Falls ended plan year 2016 at a -9.8%
decrease to health and prescription per capita plan cost. This was
primarily driven by reductions in large claims impact compared to the
prior plan year. Total spend for claimants exceeding $50,000 decreased
from $5.7m to $3.8m between plan years. Incidents of large claims
above $50,000 actually increased from 28 to 34 claimants.
For the 2017 plan year to date (through May 2017), the City's annualized
per capita plan costs are sitting at a 10.7% increase from the prior plan
year. Medical claims at this time are up 16.0% and prescription claims
are sitting at no change. Medical trend has primarily been driven by two
large claimants of 470k and 344k. These two large claimants are not
expected to be on-going."
ii. Moving Forward: "The Core PPO plan of benefits have conservative
deductibles, co pays and out of pockets amounts when compared to like
entities. For the 2018 Plan Year, it is recommended for the City to
evaluate narrow network alternatives, out of network benefits, referenced
based pricing alternates, High performance drug formularies. BCBS of
Texas and Express Scripts have indicated that they can provide options
and administration for all of these components."
iii. Renewal: "The City of Wichita Falls released and RFP for all lines of
coverage for the2017 plan year. The City currently has 3 renewal
options before the next RFP is released. Only the Medical Stop Loss
renews for the 2018 plan year as all other coverages have rate caps
(Medical TPS Services) or are in rate guarantee periods in 2017."
b. Historical Cost Analysis
c. Utilization Review
d. Budget Projection
e. Renewal Recap:
i. Third Party Administration: "The city went through an RFP process for
the 2017 renewal and renewed with the incumbent, Blue Cross Blue
Shield (BCB), for the 2017 plan year. BCBS provided a -3.7% decrease
to their administrative fees and placed rate caps on their administrative
fees of +4% for years 2 and 3 of the contract. Cigna provided a
competitive administrative fee, however total costs including projected
claims were 3.48% above the BCBS renewal offer."
ii. Stop Loss: "The City conducted an RFP for stop loss and renewed with
Highmark/Stealth at a 25% increase to rates and remained at a $500,000
specific deductible level. The City had experienced significant stop loss
reimbursements in 2015/2016 that contributed to the increase for 2017."
iii. Health Plan Design and Contributions: "The City elected to discontinue
the Buy Up plan for 2017 and made no plan design adjustments to the
Core, H.S.A. and Catastrophic Plans. The City did add additional
services including coverage for MDLive Virtual Visits and Compass
Professional Health Services. Both additions provide avenues for
employees to pursue lower cost quality health care in addition to the
employee health clinic."
"In regard to employee contributions, the City elected to increase Core
Plan premiums only by 7.5% for the 2017 plan year. The City added a
spousal surcharge of$100 (per month) as well if a working spouse has
access to an ACA qualified health plan. Last, the City increased retiree
premiums for the Core plan only, passing on a 7.5% increase to retiree
only coverage and between 12% and 13.5% increase to retiree
dependent coverage."
iv. Prescription Plan: "The City renewed with Express Scripts for the 2017
plan year. With its best and final offer, Express Scripts provided addition
AWP discounts and more than doubled their 2016 rebate guarantees for
the 2017 plan year. Express Scripts final pricing offer ended up
providing approximately 3% additional savings over the best and final
offer proposed by BCBS. Express Scripts allowed the City to maintain
their current network, formulary and pharmacy plan design. With the
BOBS offer, the City would have been required to eliminate CVS
pharmacies and implement a limited formulary."
v. Dental: "The City renewed with Humana for the 2017 plan year.
Humana provided the strongest provider network of any carrier who
presented. Administration fees received a +10.1% increase and were
guaranteed for 2 years. No changes were made to plan design or
premiums for 2017."
vi. Vision: "The City made a carrier change from Humana to Superior for
the 2017 plan year. Rates received a +4.7% increase and were
guaranteed for four years. The superior vision proposal included a
significant increase in network access by adding big box retail chains
(Walmart, Sam's, etc.) that are currently not in the Humana network."
vii. Life and Disability: "A carrier change from Sun Life to Symetra was
made for the 2017 plan year. Symetra substantially matched the current
plan of benefits and the City will experience a -23.0% or $28,455
reduction to annual premium costs. Rates were guaranteed for 3 years."
viii. Employee Assistance Program: "The City renewed with the incumbent
carrier Deer Oaks for the Employee Assistance Program. Rates
renewed at no increase and were guaranteed for 2 years."
f. Benchmarking:
Plan Design
Contributions
g. Strategic Recommendations
i. Request for Proposal: "The City of Wichita Falls released an RFP for all
lines of coverage for the 1/1/17 plan year and maintains three one year
renewal option periods. The City will renew its Stop Loss for the 1/1/18
plan year. All other lines have rate caps and/or rate guarantees in place
at this time."
ii. Health Plan: "The City altered plan designs to better align its plans with
benchmarks and encourage members to exercise consumerism when
seeking health care services. A Health Savings Account Plan and
Catastrophic plan were added as low cost plan alternatives and it is
recommended to continue sponsorship of these plans into the 2018 plan
year."
"The Core PPO plan of benefits have conservative deductibles, copays
and out of pocket amounts when compared to like entities. For the 2018
Plan Year, it is recommended for the City to evaluate narrow network
alternatives (Blue Essential s Network), out of network benefits and
referenced based pricing alternatives. BOBS of Texas and Express
Scripts have indicated they can provide options and administration for all
of these components."
iii. Prescription Plan: "Due to projected trend increases as a result of new
to market drugs and specialty drugs, it is recommended that the City
consider adjustments to the prescription drug program including
enhanced utilization management programs to include high performance
formulary and network alternatives. Further, IPS will be conducting an
analysis of prescription drug pricing through the Health Action council
inter-local agreement and will advise if pricing warrants consideration."
iv. Employee Contributions: "For the 2017 plan year the City is funding
71.2% of the total cost of health care which is below public sector
benchmarks of 80.3% and below private sector benchmarks of 77.2%.
Moving forward, no significant adjustments are recommended to
employee contributions for the Health Savings Account and Catastrophic
plan options. It is also recommended for the City to evaluate additional
funding toward the H.S.A. plan to encourage enrollment and cost
mitigation.
"As an additional contribution/eligibility consideration, the City may want
to required new hires to enter into the H.S.A. plan for a period of time
before having access to higher cost plans.
v. Retiree Plans: "The City's retiree population experienced a -10.3%
reduction in enrollment and -2.4% reduction in per capita claims at year
end 2016. Retiree per capita claims were 162% of active employee per
capita claims. As a best practice, the City applies separate risk adjusted
rates for the retiree health programs which explicitly states the employer
and employee subsidy levels of retiree risk. Currently the City funds
between 60% and 63% of the retiree only premium and 0% toward
dependent coverage. An actuarial premium rate study is recommended
for the 2018 year.
"In 2017, new GASB 74/75 rules go into effect replacing GASB 45. IPS
recently added Mark Guajardo (previously with Milliman) to our team to
provide GASB 74/75 valuation and premium rate setting as part of our
available services for our clients. Our integrated approach and expertise
will provide our clients with seamless active and retiree benefits
counseling."
vi. Health and wellness: "For 2016 the City is discounting employee
premiums $35 per month for completing an annual physical and an
additional $35 per month for employees who choose not to use tobacco.
As a next step, it is recommended to consider expanding the wellness
incentive program to provide additional "extra credit" for those employees
who meet preferred health outcomes. Those who did not meet preferred
health outcomes would have to be given an opportunity to participate in
wellness initiatives to receive the reward. If the city moves this way we
would recommend partnering with an administrator to assist with
programming and incentive management."
vii. Health Clinic: "IPS has reviewed year end reports from the QuadMed
Health clinic and overall performance of the clinics operations are
positive. Utilization, Total visits, Cost per Clinic Visit, Preventive Care
Statistics and patient satisfaction exceed results IPS has seen from
peers who maintain health clinic operations. It is recommended to
evaluate strategies to minimize no-show encounters including adding a
cost for repeat offenders."
viii. Best doctors: "Evaluate implementation of Best Doctors second opinion
services to assist employees with expert review of their medical issue
and provide greater certainty regarding treatment plans. Best Doctors
experience is that over 39% of diagnosis and 72% of treatment plans are
adjusted based upon expert review. There are +800 clients of Best
Doctors worldwide 23%, of which are Fortune 500 companies. They
maintain a 96% client retention rate and 95% member satisfaction rate.
Pricing ranges between $2 and $4 PEPM with an average cost savings
of $36K per second opinion."
ix. Health Care Reform: "With the new administration entering office, repeal
and/or adjustments to the ACA is likely imminent. The House of
Representatives passed the American Healthcare Act recently which
would repeal many of the key elements of ACA including the Employer
mandate. The Bill is now in the Senate and will likely o through
significant adjustments in order to pass through Budget Reconciliation.
Our compliance department will provide updates and guidance to the
City of Wichita Falls as we received a clearer picture of key elements of
the Bill.
"In regard to the current requirements of the ACA, the City of Wichita
Falls is following the employer mandate which includes 30 hour eligibility,
minimum value and affordability provisions. The City is complying with
the necessary 1094 and 1095 employer mandate substantiation of
coverage reports. In regard to fees, the City will only be required to pay
the PCORI fee for 2017 as the TRF fee is no longer applicable. Last, it
is important to note that the next major provision of health care reform,
the "Cadillac Tax" has been delayed until 2020."
x. Claims and Analytics: "IPS will be moving to a new analytics software
partner, Verscend, in 2017. Verscend, previously Verisk Heatlh, is an
industry leader in healthcare analytics and predictive modeling. Using
this new tools, IPS will work with the City's medical carrier to obtain
monthly claims data feeds and provide analysis of eligibility information,
medical claims, pharmacy claims, wellness and biometric statistics to
help you:
1. Isolate gaps in care and drill down to root causes of health care
cost (includes benchmarking)
2. Measure ROI of wellness and disease management activities
3. Using predictive analytics, project claims and benefit plan costs
for budgeting/planning purposes
4. Develop a long-term health care strategy.
xi. Plan Audit: "For 2018, it is recommended for the City to consider
conducting a health and pharmacy plan Audit of the 2017 plan year.
Audits are typically conducted as a best practice for a self0funded health
plan every three years. Plans are audited to ensure accurate and timely
processing of claims, network contracts, stop loss reimbursements,
eligibility and more.
h. Renewal Timeline
V. Adjourned
Prepared by Angela D. Bosma, EBS I I