Animal Shelter Advisory Committee Minutes - 02/21/2020 THE ANIMAL SHELTER ADVISORY COMMITTEE (ASAC) MINUTES
February 21, 2020
Animal Services Center
1207 Hatton Road
Wichita Falls, Texas
COMMITTEE MEMBERS PRESENT:
Nicki Bacon Animal Shelter Administrator
Amanda Pfeffer Local Rabies Control Authority
Leslie Harrelson Public Citizen
Marvin Peevey Animal Walfare Organization
COMMITTEE MEMBERS ABSENCE:
Bryan Wade, D.V.M Veterinarian
Steve Jackson City Council Liaison
OTHERS PRESENT:
Lou Kreidler Director of Public Health
Diann Bowman Animal Care and Adoption Supervisor
Angela Bakken Animal Care Supervisor
I. CALL TO ORDER
Nicki Bacon, Chair, called the meeting to order.
II. REVIEW &APPROVAL OF FEBRUARY MINUTES
The minutes from the ASAC Meeting from August 30, 2019, were distributed and reviewed. Mrs.
Harrelson made the motion to accept these minutes with a second by Mr. Peevey The motion was
carried.
III. OLD BUSINESS
Mrs. Bacon advised the committee that they have been working on a RFP (Request for Proposal) for a
veterinarian at the shelter. Mrs. Bacon said that she sent her first draft over for review to Mrs. Kreidler
and Mrs. Fagan. Mrs. Kreidler stated that she has reviewed the draft and that Mrs. Fagan was in the
process of currently reviewing the draft. Mrs. Bacon stated that the hope was to get a veterinarin on
contract at the shelter. Mrs. Kreidler stated that the timing of that would be soon enough to get the
proposal for a veterinarian into the budget because they know they would need to ask for an increase of
those funds. Mrs. Kreidler also stated that they had placed a veterinarian in the current budget but it
wasn't approved. Mrs. Kreidler advised that they ended the Wild bird Rescue contract and took those
funds and some additional funds from their contract account which is the funds that they use to take a
sick animal to veterinarian and combined those funds to come up with a little bit of money around
$13,500. Mrs. Kreidler explained that if she could get a veterinarian on the budget then it becomes a
current year item which then make it is easier to increase those funds than it would be to ask for
something new. Mrs. Kreidler stated that Darron Leiker, City Manager, has given her permission to use
those funds. Mrs. Harrelson asked Mrs. Kreidler if they were looking for a full-time veterinarian. Mrs.
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February 21, 2020
Kreidler replied that they were not looking for a full-time veterinarian but that they were looking for a
veterinarian to contract with whom would charge a monthly fee to come in for a set number of hours or
a per visit amount. Mrs. Kreidler continued by saying that she believes it will be one of the
veterinarians from the community that would do it on their own time. Mrs. Kreidler stated that they
have had a few veterinarians express interest in the position. Mrs. Harrelson replied that she thinks that
it is a wonderful idea and hopes that the shelter gets a lot of interest. Mrs. Kreidler replied that she
hoped so as well.
IV. NEW BUSINESS
Mrs. Bacon continued with this year the shelter's intention is to focus on their live outcome rate.
They are brain storming ideas to help do that like doing more community outreach and expanding the
volunteer program. Mrs. Bacon said that she restarted it when she got here and received six more
volunteers which have dwindled so redelegated to Mr. Parady, Senior Administrative Clerk. Mrs.
Harrelson asked what the object with the volunteers was. Mrs. Bacon replied that they would utilize the
volunteers to help take more of the shelter animals outside, and have the volunteers work with Animal
Care Supervisor and Adoption Counselor to help train the adoptable animals in the shelter. Hopefully
by doing this, the interest in the adoptable animals will increase. This will help to not only get the
adoptable animals out of their runs but will help increase adoptions. Mrs. Pfeffer replied this would
also help with community outreach. Those volunteers would be beneficial because they will also be
able to let the community know that the stigma that the citizens have about us euthanizing everything
that comes into the shelter isn't true because they will see the daily operations and what takes place
behind these walls.
Mrs. Bacon also stated that the shelter would be focusing more on clearing the shelters. She went on
to say that she knows in the past there was a big deal made about it but this year she would like to start
early like they do with the Hotter than Hell 100. Mrs. Bacon continued by saying that they already
started meetings to see what Animal Services could do to improve the event and to get the information
out to community in hopes that they can clear the shelter and with any luck, that momentum carries on
through out the rest of the year.
Mrs. Harrelson informed the committee that she wrote a blog and noticed that Animal Services only
had to euthanize under 1600 animals last year. She continued by saying that she did the math, and it
was 860 dogs and 500 plus cats she couldn't recall the exact number. Mrs. Harrelson stated that it broke
down to .03 percent of our population. She states that it was all we needed of our population to adopt
rather than buying or leaving the city to adopt. Mrs. Harrelson stated that it would be great if we could
tie this information together and show the community that the light at the end of the tunnel is so close.
Mrs. Harrelson continued by saying we are 1500 people way from not having to kill animals in our city
limits. Mrs. Harrelson also stated that we all needed to be transparent about where our animals are
coming from and going to and how you can stay local and how to support those local organizations that
are pulling from Animal Services. Mrs. Harrelson went on to say that the blog is just the first steps of
many ideas that she has and that if she can help in any way, she will be happy too. She stated that
Animal Services is so close. Mrs. Kreidler stated that the euthanization rate has dropped and that Mrs.
Bacon is going to go over that information. Mrs. Kreidler stated that the euthanasia rate is dropping due
in large part to the work our rescues are doing. Mrs. Kreidler commented that the rescues were rock
stars. Mrs. Harrellson replied that it's the work that we are all doing together. She went on to say that
the city needs to know that yes, we are still having to euthanize and I am not happy that we are still
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having to euthanize. We are having to euthanize 50% of 3,000 animals verses 90% of 10,000 let focus
on how close we are and make the community understand what they can do at a local level to ensure
our city will no longer have to euthanize. Mrs. Kreidler advised that Animal Services had two weeks
that they didn't have to euthanize at all. Mrs. Harrellson replied why isn't that on Facebook? Mrs.
Pfeffer stated that is was something that caught her and Mrs. Bacon off guard that Friday. She
continued that they both had to just take a minute for the realization that this just happened. Mrs. Bacon
stated that it started when she enacted that they are not euthanizing if they have kennels open. She
continued to say that if there are five kennels open then they would need to decide that day. This also
ensure that there are kennels open over the weekend. Mrs. Bacon stated that she also wanted to quit
euthanizing just for time and space. There are more animals in the stray hold kennels which allows
them to be seen and reclaimed or adopted. Mrs. Kreidler stated that when she spoke with Mrs. Bacon
that week when no animals were euthanized that Mrs. Bacon stated that the animals in the stray holds
are getting two and three looks which is getting them adopted and is helping to get them out of the
shelter. Mrs. Kreidler replied that we are getting more animals out. Mrs. Harrelson replied that it's
amazing and that this is a big deal. Mrs. Harrelson went on to say that Animal Services needs to stay
ahead of it by letting the community know that April, May, June and July are
the months where the intake is much greater, then maybe with more awareness there would be more
adoptions. Mrs. Bacon stated that she would like to see the shelters numbers stay like this. Mrs.
Kreidler replied that she believes that the ordinance has helped with making the difference and has
been the leading push behind all of it. Mrs. Pfeffer stated that you can see the difference is the staffs'
morale too. Mrs. Harrelson replied that it is a morale booster when you get a run like that.
Mrs. Kreidler went on to say that when Mrs. Bacon sent her the annual numbers, they realized that
when an owner came in to have an animal euthanized, those have getting included into our euthanasia
rates. Those are now going to get taken out and recategorized because those numbers should not count
against us. Mrs. Harrelson replied that she agrees that those animals should not count against Animal
Services. Mrs. Kreidler went on to explain that those animals that are being euthanized at the owners'
request is a service that we are providing to the community so those numbers should not be include into
the euthanasia rate. Mr. Peevey replied that he agreed because Animal Services did not make that
decision. Mrs. Kreidler stated those animals are normally old or sick. Mrs. Harrelson stated that she
agreed because those owners probably could not afford a vet. Mrs. Bacon stated that her numbers for
the year would change again. Mrs. Bacon said she had to do the shelter animals count so she had to go
back through last year and change those for January, February, and March. The owner requests will be
a new category that will be inserted. Mrs. Bacon stated that she was not sure if the community knew
but Animal Services is given free microchips to anyone that reclaims their animal as an option. Mrs.
Kreidler stated the City Manager Darron Leiker said that Animal Services could offer it for animals
being reclaimed. Mrs. Kreidler went on to say that they could not make the citizens microchip their pet,
but they could offer it to those being reclaimed for free. Mrs. Pfeffer stated that when she has been up
front, and the citizens are being offered the free microchip and there hasn't been anyone to say no. She
went on to say that the front is good to state why it is beneficial to getting the animal microchipped.
Mrs. Kreidler ask Mrs. Bacon to give the committee the number of microchips that have been done.
Mrs. Bacon stated the there have been 16 microchips given from around mid January to February 21,
2020 so about four to five weeks. Mrs. Harrelson asked why Animal Services was not on their social
media bragging. She went on to say that the community has a bad taste from past events with Animal
Services and you have been changing things around and the community needs to know that you are
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changing things around. Mrs. Kreidler replied that Mrs. Harrelson is right that we need to be posting
those things to our social media page. Mrs. Harrelson said let me know and I'll toot your horn. I'll be
glad to say look what Animal Services has done. Mrs. Kreidler replied that we do need to get better at
that. Mrs. Bacon thanked Mrs. Harrelson for the idea. Mrs. Bacon moved on to the collaboration with
Crime Stoppers. She continued that due to the new collaboration that Animal Services has received 11
tips. Mrs. Kreidler replied that some of the calls going to Crime Stoppers should have gone directly to
Animal Control and not have been Crime Stoppers calls. Mrs. Harrelson replied that Crime Stoppers
would send everything to Animal Control anyway even if it was supposed to originate with you or not.
Mrs. Harrelson went on to say that they shouldn't take the call just apologize and tell the caller you will
need to contact Animal Control directly. She stated that why would they want more calls when they are
going to route everything to you anyway.
Mrs. Bacon went on to state that at this year's health fair that Animal Services is going to be
offering free microchips and they will not be requiring the first hundred this year to bring their rabies
certification or city license paperwork with them. They will just need to bring their animal and we will
microchip them. Mrs. Kreidler replied that will give us a way to have that conversation and talk with
them about their rabies vaccinations and city license and we will be selling vouchers. Mrs. Harrelson
asked if the vouchers cost will be reduced. Mrs. Bacon replied that she hadn't thought of that.
Mrs. Bacon continued with the shelter numbers for 2019. There were 3580 animals brought into the
shelter that includes all animals: wildlife, birds, snakes etc. Compared to 2018 which was 3494. The
live outcome for 2019 is at 50% compared to 2018 when it was at 47% there is a 3% increase. Mrs.
Bacon stated that may sound like a small number but that 3% is huge. Mrs. Kreidler stated why that
number is so huge is when we opened the shelter were at around 75 to 76% euthanasia rate. Mrs. Bacon
continued with the return to owner rate for 2019 was 17% compared to last year which was 19%. The
adoption rate was 13% this year and in 2018 it was 15%. The number of animals that went to rescue in
2018 was 13% and in 2019 it was 20%.
Mrs. Bacon continued with ordinance implementation. Since the implementation of the new owner
surrender guidelines, we have taken in 54 animals but a lot of those have been due to multiple animals
and litters taken in by one owner. There were sixty appointments that were made. 18 of those
appointments were no shows, two appointments cancelled and 18 of those were euthanasia requests.
The euthanasia requests were for health, age, or aggression. Mrs. Kreidler said that she knows that
there were a couple of citizens that came in for appointments and were given resources and never
brought their dogs back which is the reason for the appointments. Mrs. Harrelson replied this is another
example of an instance that needed to be shared on social media: something along the lines of this dog
got to stay with its owner because of the work that your team did. Mrs. Kreidler replied it was our
team, our partners, and our community. Mrs. Bacon went on to inform the committee that Animal
Services started their new low-income assistance program which offers free or reduced fees for those
that need assistance reclaiming their animals.Animal Services has gotten a lot of great feed back from
the citizens that needed the help.
Mrs. Bacon went on to state these numbers are a rough estimate. Mrs. Bacon stated that she had
pulled two citizens that received free reclaims and four citizens that had received reduced fees. All
those citizens did take the responsible pet ownership class. We had three participants in January, so far
one participant in February with five more taking the class tomorrow that were given free or reduced
reclaim fees and three more are signed up in March. Mrs. Bacon went on to say that the participants
are given a pre and post test in the responsible pet ownership class. There has been a 15% increase in
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their knowledge after taken the test in January, so they are learning from taking the course. Mrs. Bacon
stated that she believes in the upcoming months that she'll have a really firm number of where they're
at when it comes to how many people are getting the help they need and how many are getting their
animals out now that we are offering assistance. Mrs. Kreidler went on to say that hopefully that will
help with the reclaim numbers. In the past, most of the reasoning that animals were not being reclaimed
were to financial barriers. Mrs. Kreidler went on to add that another thing that they were looking at
reduced fees on the quarantine dogs. Mrs. Kreidler asked Mrs. Pfeffer to explain. Mrs. Pfeffer stated
that if it was a minor bite on the first quarantine then we will look at offering free or reduced fees, but it
will be situational. Mrs. Kreidler replied some of them are puppies. Mrs. Pfeffer went on to explain that
there was a citizen that had a cat that was in quarantine due to a scratch, but she qualified for the
reduced fee and was able to get her cat back. Her daughter reached out and was so thankful of the
assistance that we offered to her mother. Mrs. Pfeffer stated the reason was because it was in quarantine
due to a scratch that we could offer the reduction in fees. Mr. Peevey asked will the class be offered in
Spanish. Mrs. Kreidler replied that Animal Services has an employee on staff that does speak Spanish
so that is an option. Mrs. Harrelson stated that she knows that pictures can not be taken of the citizens
taking the class but that there could be a picture taken of the person teaching the class and talk about
the class with the information of how many animals have been helped. Mrs. Kreidler stated that we do
a great job with promoting our adoptions and the pet of the week. We just need to move into other areas
of awareness like we do in those areas. Mrs. Bacon replied that they will start posting more of the
positive stuff.
Mrs. Bacon continued with since the ordinance implementation of the mandatory spay and neuter. In
December, we had a 79 % compliance. It broke down that nine of those were mandatory, seven were
completed, one is still expected, and one was issued a citation due to unable to contact that citizen. Mrs.
Bacon continued with January we are at 50% due to they have 30 days, 16 are mandatory, five have
been completed, 1 is pregnant so we extended that, one is on a waiting list for their appointment, seven
haven't complied but they're still within the window to have it done, one's been issued a citation, and
one is scheduled to be completed. Mrs. Kreidler replied that it will not take long for the word to get out
the citations are being issued for those that are not complying with getting their animals spayed and
neutered when reclaimed. Mrs. Bacon continued with in February we have 12 mandatory spay and
neuters. 9 of those are scheduled, 1 pending, and 2 of those have been completed.
Mrs. Bacon went on to say that when it came to the mandatory microchipping compliance with
permits that there have only been two citizen that have come into compliance. Mrs. Kreidler added that
they also have to have their animals spayed and neutered now. Mrs. Bacon stated that was all she had
for the updated on the ordinance implementation. Mrs. Harrelson replied that this is excellent news all
around. Mrs. Kreidler replied that it is exciting. Mrs. Bacon said that we are making a difference.
ADJOURN
No date was set for the next meeting in May. Mrs. Harrelson made the motion to adjourn. Mr. Peevey
seconded the motion to adjourn. The motion carried all were in favor.
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THE ANIMAL SHELTER ADVISORY COMMITTEE (ASAC) MINUTES
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jA/t1
Nicki Bacon Date
ASAC Chairman
Ani ervices Ad nis rator
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Steven Parady Date
ASAC Recording Secretary
Animal Services Sr.Admin Clerk
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