Library Advisory Board Minutes - 10/15/2019II1:1ty-.1k •ff_uA■JPrelAy" -13 ►i I,�I
Oct. 15, 2019
MEMBERS PRESENT:
Kym Acuna
Emily Adams
Amy Bobrowitz
Suhua Huang
Kimberley Rowley
Jim Sernoe
Jana Hausburg
MEMBERS ABSENT
Emily Reeves
Michael Smith
Carolyn Watt -Sutherland
Blake Jurecek
Bobby Whiteley
Alan Martin
Librarian's report
Minutes were approved from September.
Ms. Hausburg reported that delivery of the adult sized furniture for the Children's area has been
delayed until early December.
Ms. Hausburg distributed a handout of goals set for FY 18/19, measurements and accomplishments.
Goals FY 18/19:
Goal # 1: Develop a system for faster and more accurate reshelving of materials, reducing turn -around
time from 72 hours to 36 hours: Carts are dated when materials are returned. They are organized FIFO
(first in, first out). Staff members sign off on carts when sorted. Circulation manager audits materials
order for accuracy. Staff log date when cart reshelving is completed. These metrics provide results of
turnaround time.
The goal of reducing turnaround time from 72 hours to 36 hours was met and exceeded, as materials
now are returned to the shelves within 24 hours the majority of the time, discounting holidays and low
staffing due to illness.
City's goals/objectives: Efficiently Deliver City Services — Practice Effective Governance
Goal # 2: Reduce book cataloging backlog from 8 months to 5 months: Books are stamped with
received date and then cataloged and processed oldest to latest. Looking at the received date of the
oldest unprocessed books gives information regarding the length of the backlog. Increased training of
staff members resulted in reducing backlog from 8 months to approximately 6 months. In order to
meet a goal of no less than a 5 month backlog, administrators researched and set into motion the
outsourcing of nonfiction adult and children's titles from vendor Baker & Taylor.
Outsourcing of nonfiction cataloging is well into production and the goal of a 5-month backlog has
been met.
City's goals/objectives: Efficiently Deliver City Services — Practice Effective Governance
Goal # 3: Cap the wait time for downloadable digital titles from the North Texas on the Go at 3 months:
Downloadable items purchased from Overdrive for the North Texas Library on the Go collection can
only be checked out by one user at a time, but items can be placed on request. Request lists can reach
up to several months in wait time. By purchasing additional copies of the high demand items, we set a
goal of reducing wait time to 3 months maximum.
Except for the ten most in -demand items, we have achieved this goal. Furthermore, our average hold
time is 25 days.
City's goals/objectives: Efficiently Deliver City Services — Practice Effective Governance
Goal # 4: Create marketing and utilize city advertising services to market programs and library products
to reach community: Increase number of active library cardholders by 30%, from 28,368 to 37,729. 1
will be unable to calculate where we stand on active card users until Sept. 30th but will get those
numbers to you then so we can determine the percentage increase.
As of September 30, 2019, the number of active/unexpired library cardholders was 32,382, which is a
14.55 or 15% increase from last year.
City's goals/objectives: Actively Communicate and Engage the Public — Enhance Public Outreach and
Engagement
Goal # 5: Promote library services and products to local schools and educators, and community events,
and vice versa to bridge the gap between school and the library for educational resources: Increase the
number of public outreach .at community events such as Hotter than Hell, Cajun Fest, Farmer's Market,
After Hours Art Walk, etc. During FY 2016/17, the library had a presence at 4 large events.
We set a goal to be at 15 events during this FY. The library tabled or spoke at 19 community events for
FY 18/19. We had a presence at After Hours Artwalks, Bike Wichita Falls, many area schools, and
special speaking engagements to discuss library services and or make library cards. We were able to
meet this goal and triple our presence at community events during this fiscal year over last fiscal year.
City's goals/objectives: Actively Communicate and Engage the Public— Enhance Public Outreach and
Engagement
Four out of the five goals have been met by established measure/performance indicators, with
significant progress having been made for the remaining goal.
Goals set for FY 19/20 are as.follows:
Goals FY 19/20:
Goal # 1: Develop a plan for Technical Processing/Acquisitions to increase efficiency and accuracy.
City's goals/objectives: Efficiently Deliver City Services — Practice Effective Governance
Goal # 2: Create quality programming to enhance library users' experiences
City's goals/objectives: Redevelop Downtown — Promote Downtown as a Destination
Goal # 3: Extend circulation of non-traditional materials to include board games, tools, hardware, and
more
City's goals/objectives: Redevelop Downtown — Promote Downtown as a Destination
Goal # 4: Clean up the Horizon database of users by decreasing the ratio of inactive cardholders and
use the database to invite inactive card holders to return to the library — current ratio is 1.6:1
City's goals/objectives: Actively Communicate and Engage the Public — Enhance Public Outreach and
Engagement
Ms. Hausburg proposed that in January, the Advisory Board meeting times change to once a quarter.
She referenced the City's Code of Ordinances, Chapter 85 — Public Library. Article 11. Sec. 86-34.
Meetings which states: Meetings of the Library Advisory Board shall be held at least quarterly, with the
dates and times of meetings to be determined by the members of the board. The Board agreed to
discuss at next month's meeting.
Due to the Thanksgiving holidays, the next meeting is November 12' at 4: 30 p.m. Ms. Hausburg also
suggested that in lieu of a December meeting, board members attend the library's holiday open house
set for Dec. 10 from 2-4 p.m.
There being no further business, meeting was adjourned at 5:00 p.m.
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,Chairperson